Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-2 business days.

For domestic orders, please allow 3-7 business days for standard shipping.

International shipping times vary and can range from 7-14 business days, depending on the destination and any customs processing times.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Return Policy:

We want you to be completely satisfied with your purchase from Pumpkinz. If you're not happy with your order for any reason, we offer a hassle-free return policy.

Conditions for Returns:

1. Initiating a Return:
2. Return Eligibility:
3. Return Shipping:

Refund Process:

Once we receive your returned item and it is inspected, we will process your refund. Please allow 5-10 business days for the refund to be credited back to your original payment method.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

Yes, you can track your shipping! We provide insured tracked shipping. Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can use this tracking number to check the status of your delivery on the shipping carrier's website.